Frequently Asked Questions

Crop Help is a free AI plant-diagnosis web app. Upload a photo of your plant and get an AI diagnosis in seconds — no setup needed. It runs in any web browser at app.crophelp.ai.

Seven crops today: Tomato, Pepper, Cucumber, Strawberry, Corn, Basil, and Arugula. Don’t see yours? Add it to the in-app wishlist so we know what to support next.

Yes — Crop Help is completely free. Usage is governed by simple upload quotas (per day, week, and month). There are no payments, subscriptions, or billing.

No. You can scan instantly from home. Gardens are optional and simply help you organize scans by location. Creating a garden is currently available in Canada only.

There is no native app to download from an app store. Crop Help is a web app that works in any browser on your phone, tablet, or computer.

Sign up with your email at app.crophelp.ai, verify your email, log in, then upload a plant photo. You’ll get a diagnosis in seconds.

Each diagnosis includes the plant’s health status (healthy, unhealthy, or inconclusive), the disease name with its scientific name, severity, symptoms, treatment recommendations, and preventive measures.

Yes. An admin can batch-create student accounts with a shared password and a shared upload quota over a time-boxed session — a great fit for classrooms. See the Schools page for details.

Clear, well-lit, close-up photos of the affected plant work best. Good focus and lighting help the AI return a more accurate diagnosis.