Crop Help

Cookies Policy

Effective date: November 3, 2025

 

This Cookies Policy explains how Stem Minds Corp. (“Stem Minds”, “we”, “us”, “our”)
uses cookies and similar technologies on the websites and services for Crop Help (the “Services”).

Read this together with our Privacy Policy and Terms and Conditions.

 

STEM Minds is based in Ontario, Canada. We provide this notice in a way that reflects global requirements (e.g., Canada’s PIPEDA, EU/UK ePrivacy & GDPR/UK GDPR, and U.S. CCPA/CPRA).

 

1) What Are Cookies & Similar Technologies?

Cookies are small text files placed on your device that store information to help sites and apps work and to remember your preferences. Similar technologies include local storage, session storage, web beacons/pixels, SDKs, and device identifiers.

  • First-party cookies: Set by Crop Help/Stem Minds.
  • Third-party cookies: Set by providers whose services we integrate (e.g., analytics, support, learning platforms).
  • Session cookies: Expire when you close the browser.
  • Persistent cookies: Remain until their set expiration or deletion.

 

2) Why We Use These Technologies

We use cookies and similar technologies to:

  • Operate the Services: Authentication, session management, fraud prevention, load balancing, and security.
  • Remember preferences: Theme (light/dark), language/locale, cookie consents, and UI settings.
  • Analyze performance: Understand feature usage and reliability to improve the product.
  • Communicate: Provide support chat, contact forms, and status messages.
  • Optional personalization: With consent where required, tailor content or surfaces (not required to use the Services).

 

3) Cookie Categories We Use

Category Purpose Examples Consent Required?
Strictly Necessary Core functionality (login sessions, routing, CSRF protection, security). session_id, csrf_token, lb_route No (cannot be disabled)
Preferences Remember choices such as theme and locale. theme (light/dark), locale May require consent in some regions
Analytics Measure usage (aggregates) to improve reliability and usability. Analytics SDK / browser tag Yes (opt-in in EU/UK; opt-out elsewhere where applicable)
Performance Diagnostics, crash reporting, and telemetry. Telemetry / diagnostics tokens Often consent-based in EU/UK
Support & Communication Enable help widgets or in-product messaging. Support widget/session cookies Yes (varies by provider & region)
Advertising (if used) Measure campaign performance; limit irrelevant ads. Ad network tags / IDs Yes (opt-in in EU/UK; opt-out right under CPRA)
Note on Advertising

Stem Minds does not sell personal information for money. If we ever use ad tech that constitutes “sharing” under CPRA, you will have an opt-out (Do Not Sell or Share My Personal Information), and we will honor Global Privacy Control (GPC) signals.

 

4) Specific Cookies & Retention

Exact cookies and lifetimes can vary by release. Representative examples are listed below. Replace placeholders with your live configuration when deploying.

Name Provider Purpose Type Expiration
session_id Stem Minds / Crop Help Maintain logged-in session First-party HTTP (strictly necessary) Session
csrf_token Stem Minds / Crop Help Prevent cross-site request forgery First-party HTTP (strictly necessary) Session
theme Stem Minds / Crop Help Store light/dark preference Local storage (preferences) Persistent (until cleared)
analytics_id Analytics Provider Aggregated usage analytics Third-party cookie / storage (analytics) Up to 13 months (EU/UK best practice)
support_widget Support Provider Enable support chat/session Third-party cookie (support) As set by provider

We aim to minimize persistent identifiers and respect regional retention norms (e.g., limiting analytics IDs in the EU/UK).

 

6) Your Choices & Managing Cookies

Manage preferences via:

  • In-product controls: Cookie banner or settings panel (where shown) to accept, reject, or fine-tune categories.
  • Browser settings: Most browsers allow blocking or deleting cookies (Settings → Privacy → Cookies).
  • Do Not Track / Global Privacy Control: We recognize legally required signals where applicable (see below).
  • Provider opt-outs: Some analytics/ads providers offer their own add-ons or opt-outs.
How to clear or block cookies (common browsers)
  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari (macOS/iOS): Preferences/Settings → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

 

Steps vary by version. Blocking strictly necessary cookies may impair functionality.

Want to revisit choices quickly? Open cookie settings (This link expects your banner/settings to listen for a open-cookie-settings event.)

 

7) Global Privacy Control (GPC) & Do Not Track

If we engage in activities that qualify as “sale” or “sharing” under CPRA, we will treat a valid GPC signal as an opt-out request for the browser that sends it. Where legally required, we also respect applicable DNT/GPC signals for analytics/advertising categories.

 

8) Children & Teens

Our Services are not directed to children under 13. We do not knowingly place non-essential cookies on child users. Parents/guardians may contact us to request deletion of a child’s information as described in our Privacy Policy.

 

9) Changes to This Policy

We may update this Policy from time to time (e.g., when vendors or uses change). If changes are material, we will provide appropriate notice (e.g., banner, in-product message) and update the effective date above.

 

10) Contact STEM Minds

Email
info@stemminds.com
For privacy-specific requests, you may also write to privacy@stemminds.com .
Mailing Address
Stem Minds Corp.
212 Earl Stewart Dr, Unit #3
Aurora, ON L4G 6V7, Canada

 

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